Privacy Policy

At AL NOOD, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or shop with AL NOOD, we may collect certain information necessary to provide you with a seamless shopping experience.

This may include:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Order and purchase details

• Payment and transaction information

• Information you provide when contacting our customer support

• Website usage, device, browser, and technical information

• IP address and other information collected through cookies and similar technologies

We only request information that is reasonably necessary to process orders, provide services, communicate with you, improve our website, and maintain a secure shopping experience.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Arrange delivery and shipping

• Process payments and prevent fraudulent transactions

• Provide order confirmations, updates, and delivery information

• Respond to customer enquiries and support requests

• Improve our products, website, and shopping experience

• Maintain website security and prevent misuse

• Comply with applicable legal and regulatory requirements

Where applicable, promotional communications will be sent in accordance with applicable requirements and your preferences.

3. Payment Information

Payments made through our website may be processed by secure third-party payment providers.

AL NOOD does not generally store your complete payment card details on its own systems. Payment information is handled by the relevant payment provider in accordance with its own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your overall shopping experience.

Cookies may also be used by Shopify and selected third-party services that support our store.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

• Shopify and website technology providers

• Payment service providers

• Shipping and delivery partners

• IT, security, and technical service providers

• Customer support and communication providers

• Professional advisers or authorities where required by law

We only share information where reasonably necessary for the relevant business, service, security, or legal purpose.

We do not sell your personal information to third parties.

6. International Data Transfers

Some of our service providers may process or store information outside the United Arab Emirates.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place and that the information is handled in accordance with applicable privacy and data-protection requirements.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

When information is no longer required, it may be securely deleted or anonymised where appropriate.

9. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request restriction or cessation of certain processing

• Withdraw consent where processing is based on consent

• Request deletion of personal information where legally applicable

• Raise a concern regarding how your information is handled

Certain requests may be subject to legal or operational limitations.

To exercise a privacy-related right or ask a question about your information, please contact us using the details below.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other external services.

AL NOOD is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way AL NOOD handles personal information, please contact us:

AL NOOD
Email: amjad1982jazil@gmail.com

We will review and respond to privacy-related enquiries within a reasonable period and in accordance with applicable requirements.